Developing a Data Service Standard for Maipú - a framework
A framework for developing Data Service Standards.
Blog
Blog posts, notes, and other writing.
Desarrollo de un estándar de servicio de datos para Maipú - un marco de trabajo
Un marco de trabajo para crear un estándar de servicio de datos.
Developing a Data Service Standard for Maipú
Work done with Public Digital for the Municipality of Maipú (Chile) through Bloomberg Philanthropies City Data Alliance.
Desarrollo de un estándar de servicio de datos para Maipú
Trabajo realizado junto a Public Digital para la Municipalidad de Maipú (Chile) a través de Bloomberg Philanthropies City Data Alliance.
Some books I’ve loved in 2022
A summary of some books I’ve loved in 2022 and a list of podcasts
End of year notes - 2022
Notes on what I was up to in 2022: my last months at GDS, deciding what to do next, giving it a go and experimenting
Money talks: Estimating the cost and value of service design
Co-authored with Clara Greo
2024
Reflections on running service design training
Co-authored with Clara Greo
2022
Shaping your design history: how we got here and what's next
Co-authored with Arindra Das
2022
How to research components and patterns: common challenges and how to overcome them
Co-authored with Amy Hupe and Caroline Jarrett
2022
How to share research in design systems
Co-authored with Amy Hupe and Caroline Jarrett
2022
Service landscape maps – a tool for mapping public services
Co-authored with Will Harmer
2022
Five lessons from how we approached scoping a whole user journey
2021
Scoping the “starting and sustaining a business” whole user journey
2021
How designers across government are working remotely - Running a blueprint mapping session
Co-authored with Kara Kane and Martin Jordan
2020
How we took a user-centred approach to understanding inclusion and exclusion in the GDS design team
Co-authored with Leon Hubert
2020
How to set up a service community for success
2019
Opening up the GOV.UK Design System for contributions
Co-authored with Amy Hupe
2018
10 principles for service patterns
Co-authored with Kay Dale
2018