Ignacia Orellana

Blog

Blog posts, notes, and other writing.

End of year notes - 2022

Notes on what I was up to in 2022: my last months at GDS, deciding what to do next, giving it a go and experimenting

Reflections on running service design training

Co-authored with Clara Greo

2022

Shaping your design history: how we got here and what's next

Co-authored with Arindra Das

2022

How to research components and patterns: common challenges and how to overcome them

Co-authored with Amy Hupe and Caroline Jarrett

2022

How to share research in design systems

Co-authored with Amy Hupe and Caroline Jarrett

2022

Service landscape maps – a tool for mapping public services

Co-authored with Will Harmer

2022

Five lessons from how we approached scoping a whole user journey

2021

Scoping the “starting and sustaining a business” whole user journey

2021

How designers across government are working remotely - Running a blueprint mapping session

Co-authored with Kara Kane and Martin Jordan

2020

How we took a user-centred approach to understanding inclusion and exclusion in the GDS design team

Co-authored with Leon Hubert

2020

How to set up a service community for success

2019

Opening up the GOV.‌UK Design System for contributions

Co-authored with Amy Hupe

2018

10 principles for service patterns

Co-authored with Kay Dale

2018