Some books I’ve loved in 2022
A summary of some books I’ve loved in 2022 and a list of podcasts
Blog
Blog posts, notes, and other writing.
End of year notes - 2022
Notes on what I was up to in 2022: my last months at GDS, deciding what to do next, giving it a go and experimenting
Reflections on running service design training
Co-authored with Clara Greo
2022
Shaping your design history: how we got here and what's next
Co-authored with Arindra Das
2022
How to research components and patterns: common challenges and how to overcome them
Co-authored with Amy Hupe and Caroline Jarrett
2022
How to share research in design systems
Co-authored with Amy Hupe and Caroline Jarrett
2022
Service landscape maps – a tool for mapping public services
Co-authored with Will Harmer
2022
Five lessons from how we approached scoping a whole user journey
2021
Scoping the “starting and sustaining a business” whole user journey
2021
How designers across government are working remotely - Running a blueprint mapping session
Co-authored with Kara Kane and Martin Jordan
2020
How we took a user-centred approach to understanding inclusion and exclusion in the GDS design team
Co-authored with Leon Hubert
2020
How to set up a service community for success
2019
Opening up the GOV.UK Design System for contributions
Co-authored with Amy Hupe
2018
10 principles for service patterns
Co-authored with Kay Dale
2018